I’ve blogged about our bus station in the past. It’s not all that old and is supposed to be a shining example of bus station design, with its unusual ‘big dipper’ shaped roof. It’s certainly something you can’t ignore if you happened to be driving past our little town on your way to Halifax. We passengers who have to use it have been less impressed. When it was first completed there simply weren’t enough seats. They provided just four seats to every stand, with the result that waiting for your bus became almost a scrum to the death if you needed to sit down for any reason. Many of the younger passengers had to resort to sitting on the low windowsills which wasn’t ideal or comfortable, not that the provided seats were any more so. You have to be near fainting with the cold or heat, or loaded up with a huge amount of shopping before resorting to actually sitting down on one of the seats. After some vigorous complaints from those hardy passengers with bottoms like steel who can endure sitting down, our seat tally has since been doubled and we have been generously provided with eight to every stand.
I have concluded long ago that whoever designs bus stations never actually use them themselves. The seats are made of metal and are not shaped for comfortable sitting, so they are freezing in winter and akin to sitting down in molten lava in summer. The ambient temperature of the bus station itself is not helped by the fact that it consists of windows from ceiling height to nearly floor level, none of which are double glazed. In winter you daren’t sit down for more than a few moments for fear of freezing to one of the seats, you have to keep walking up and down the long concourse just to keep yourself moving. In summer, someone could make a roaring trade growing tomatoes seeing as the station so resembles a huge green house. As I sat baking yesterday waiting for my bus, it was 72% outside the bus station and roughly 90% inside. I had to keep my eye on my sandwich which was in my bag in case it began to toast.
In order to avoid the pitfalls of our bus station, we local passengers have, over the length of time that we have had to use it, learned to try and time our entrance to just before our bus is due to arrive to avoid freezing to death or being cooked. And mentioning time brings me to the latest saga which has been taking place for at least the last few months with little sign of anyone from Metro bothering to put it right. Our bus timetable displays are constantly wrong. Not only wrong, but to confuse the unwary passenger, they contradict each other. We have two types of information displays in the bus station, the two largest one’s are hung from the ceiling, one at either end of the station, and the other smaller displays are sited just above each stand door, and only show the arrival and departure times for that particular stand. In order to try and send every passenger who uses the bus station stark raving bonkers, the large displays tell an entirely different time to the one’s above your stand and neither are correct.
You enter the bus station, firstly gazing hopefully at one of the larger timetable displays with the vain hope that someone from Metro has paid the station a visit since your last attempt to catch a bus in order to fix the wrong displays. The large stand might state that your bus is due in 20 minutes from stand D. You make your way down to stand D and look up at the timetable display above your stand only to note to your horror that your bus is due in 10 minutes. Either that, or its not even up there. Which one is correct? Have you time to dash off to the shops for that item you’ve just remembered or not? It must be a worse situation for anyone who hasn’t used our bus station before and is not aware that Metro are on a ‘drive every passenger in Brighouse insane’ campaign. They must think they are hallucinating and probably if they have any sense, will find another route to get from A to B that doesn’t necessitate using our confusing bus station at all. Meanwhile the rest of us who have little choice but to endure every trick in the book that Metro can devise to thwart our journeys, are beginning to compensate for the wrong times stated by the displays, by simply ignoring them completely. We arrive at the bus station looking as carefree as possible ( for the cameras and to annoy Metro) and make our way to our stands with the vain hope that we have managed to time it right.
They won’t get us down or turn us into gibbering idiots with all this confusion, no matter how hard they try!